|
|
Woodland Elements Privacy & Cookies Statement
I am committed to safeguarding the privacy of my customers and visitors to my website. My website uses SSL to help protect (encrypt) any data provided using my site.
This privacy statement explains how I collect and use personal information about you in order to provide my services. In particular, I want you to know that I will keep your personal information safe and will not sell, rent or trade email lists or other personal information with third-party companies or businesses.
Who I am
Woodland Elements is the business name of Diane Oliver, sole trader and yoga teacher. I offer a range of services including Dru yoga and Shakti Dance classes, workshops and online classes; AromaTouch technique and sound therapy as well as running a small holiday let on the west coast of Scotland.
This privacy statement explains how I use any personal information that I collect about you
This privacy statement explains how I collect and use personal information about you in order to provide my services. In particular, I want you to know that I will keep your personal information safe and will not sell, rent or trade email lists or other personal information with third-party companies or businesses.
Who I am
Woodland Elements is the business name of Diane Oliver, sole trader and yoga teacher. I offer a range of services including Dru yoga and Shakti Dance classes, workshops and online classes; AromaTouch technique and sound therapy as well as running a small holiday let on the west coast of Scotland.
This privacy statement explains how I use any personal information that I collect about you
Yoga & Therapies
What personal information I collect:
In order to fulfil my services, I need to know certain personal information, and in order to continuously improve my services I may collect additional information.
Much of it is for the purposes of meeting insurance company criteria as well as for your health and safety at yoga. Health information is also used to tailor sessions to suit your individual needs.
All information gathered by Woodland Elements either on paper or digitally is treated as confidential and will not be shared with a third party. Once received, all information is stored digitally in secured GDPR compliant systems and any paper copies are shredded.
My insurance company request that I keep a record of my customer’s data and registrations for seven years after your last class with me.
If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact Diane Oliver on [email protected] or 07701029819.
You may, of course, decline to submit personally identifiable information to Woodland Elements, in which case Woodland Elements may not be able to provide certain services to you.
I may collect and process the following personal data through a form, sign up through booking, enquiries through my website, Facebook or other social media and emails:
How I use this information:
When booking either online, or on paper, you will be asked to sign a disclaimer. In doing so you are agreeing to your email and phone number being used by Woodland Elements to inform you of class changes and service updates directly relating to the service you have booked.
Emails
I may use your email to contact you about the service that you have booked, to send further information or collect different information.
Woodland Elements Mailing List
I send direct marketing emails informing you of new, future or alternative services approximately once or twice a month. These are sent through a secure permission-based email system called MailChimp (see their Privacy Policy at www.mailchimp.com). When you attend a service from me or tick the opt in box on the health form, you are added my MailChimp email list. Subsequent subscription preferences may be changed by you at any time.
Phone Numbers
I may, from time to time, use your phone number to contact you about class changes. I will only do this if you have booked the class in question. If you do not wish me to contact you in this way, please inform me in person or by emailing [email protected].
Emergency Contact Information
Emergency Contact information is collected solely for use in an emergency, should Woodland Elements need to contact the person named or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.
In order to fulfil my services, I need to know certain personal information, and in order to continuously improve my services I may collect additional information.
Much of it is for the purposes of meeting insurance company criteria as well as for your health and safety at yoga. Health information is also used to tailor sessions to suit your individual needs.
All information gathered by Woodland Elements either on paper or digitally is treated as confidential and will not be shared with a third party. Once received, all information is stored digitally in secured GDPR compliant systems and any paper copies are shredded.
My insurance company request that I keep a record of my customer’s data and registrations for seven years after your last class with me.
If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact Diane Oliver on [email protected] or 07701029819.
You may, of course, decline to submit personally identifiable information to Woodland Elements, in which case Woodland Elements may not be able to provide certain services to you.
I may collect and process the following personal data through a form, sign up through booking, enquiries through my website, Facebook or other social media and emails:
- Your name and contact information including email address, phone number and address;
- Emergency contact name, relationship to you and phone number;
- Current health, fitness information and age.
How I use this information:
When booking either online, or on paper, you will be asked to sign a disclaimer. In doing so you are agreeing to your email and phone number being used by Woodland Elements to inform you of class changes and service updates directly relating to the service you have booked.
Emails
I may use your email to contact you about the service that you have booked, to send further information or collect different information.
Woodland Elements Mailing List
I send direct marketing emails informing you of new, future or alternative services approximately once or twice a month. These are sent through a secure permission-based email system called MailChimp (see their Privacy Policy at www.mailchimp.com). When you attend a service from me or tick the opt in box on the health form, you are added my MailChimp email list. Subsequent subscription preferences may be changed by you at any time.
Phone Numbers
I may, from time to time, use your phone number to contact you about class changes. I will only do this if you have booked the class in question. If you do not wish me to contact you in this way, please inform me in person or by emailing [email protected].
Emergency Contact Information
Emergency Contact information is collected solely for use in an emergency, should Woodland Elements need to contact the person named or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.
Holiday Let
All bookings and personal information is directly handled through an external holiday let agency - Sykes Holiday Cottages (see their Privacy Policy at https://www.sykescottages.co.uk/terms/privacypolicy)
What personal information I collect:
Sykes email and text me with booking information consisting of Name and Contact details - phone and email. No other information is passed on.
How I use this information:
I hold this information in a GDPR compliant online email system (gmail) and will only contact you direct with urgent information regarding your holiday let and very occasionally to follow up afterwards. I delete all holiday booking correspondence at the end of the calendar year.
What personal information I collect:
Sykes email and text me with booking information consisting of Name and Contact details - phone and email. No other information is passed on.
How I use this information:
I hold this information in a GDPR compliant online email system (gmail) and will only contact you direct with urgent information regarding your holiday let and very occasionally to follow up afterwards. I delete all holiday booking correspondence at the end of the calendar year.
Links to other Websites
My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question
Cookies
Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
Third party cookies are used on this site – these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
How to control and delete cookies
We will not use cookies to collect personally identifiable information about you.
However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies as well as more general information about cookies.
Changes to Privacy & Cookie Statement
If this privacy and cookie statement changes in any way, I will place an updated version on this page.
Third party cookies are used on this site – these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
How to control and delete cookies
We will not use cookies to collect personally identifiable information about you.
However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies as well as more general information about cookies.
Changes to Privacy & Cookie Statement
If this privacy and cookie statement changes in any way, I will place an updated version on this page.
Last updated May 2020
Woodland Elements Safety and Disclaimer Statement
STAY SAFE
Your safety is important to me. Please practise the sessions on this site with care and caution.
Remember not all exercise is suitable for everyone and everyone’s body is different.
The content on this site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this site.
Although I make reasonable efforts to update the information on this site and in my classes and workshops, I make no representations, warranties or guarantees, whether express or implied, that the content on this site is accurate, complete or up to date.
If you have any doubt, please consult your doctor and if you feel any pain, discomfort or dizziness, please do not continue until you have sought medical advice.
Any health information on this site is provided for educational and informational purposes only. It is not in any way intended or implied to be used as a substitute for professional medical advice, diagnosis, treatment or care.
Beginning any significant treatment with drugs, supplements or other interventions that may impact physiology or making changes to an established regimen should be discussed with the patient’s physician and health care practitioner.
The information on this site is not intended to be taken as a replacement for medical advice.
Your safety is important to me. Please practise the sessions on this site with care and caution.
Remember not all exercise is suitable for everyone and everyone’s body is different.
The content on this site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this site.
Although I make reasonable efforts to update the information on this site and in my classes and workshops, I make no representations, warranties or guarantees, whether express or implied, that the content on this site is accurate, complete or up to date.
If you have any doubt, please consult your doctor and if you feel any pain, discomfort or dizziness, please do not continue until you have sought medical advice.
Any health information on this site is provided for educational and informational purposes only. It is not in any way intended or implied to be used as a substitute for professional medical advice, diagnosis, treatment or care.
Beginning any significant treatment with drugs, supplements or other interventions that may impact physiology or making changes to an established regimen should be discussed with the patient’s physician and health care practitioner.
The information on this site is not intended to be taken as a replacement for medical advice.
|
I do not accept any responsibility in connection with the use of the information in individual cases.
Any practices and suggestions contained on this site are undertaken at the viewer’s sole discretion and risk. If you have doubts about the sustainability of the exercises, please consult a doctor beforehand. Please watch my safety video and the Dru core stability video (it's really good) before you begin, regardless of any previous experience you may have. Thank you xo Core stability video |
|
Woodland Elements Terms & Conditions - Yoga Services
This information should be read carefully before booking any course or activity with Woodland Elements. Please contact me if you have any questions.
Woodland Elements refers to Diane Oliver, Sole trader
Address: Carn Cottage, Ardfern, Lochgilphead PA31 8QN
Email: [email protected]
Cancellation and Rescheduling – General Information
I believe in having a clear, simple to understand cancellation and rescheduling policy to help avoid confusion and to form clear boundaries.
Listed below are my cancellation policies for when you book yoga classes, a yoga course/series, a private session or a workshop.
All Classes and Workshops
At this time, all classes and workshops are non refundable. An alternative, online recording may be offered at Woodland Elements' discretion as a replacement for your booking.
Online Private Sessions
You can cancel your booking up to 48 hours before the workshop or session is due to start - you will be eligible for a refund less any fees paid to process your booking (eg Square / PayPal fees which I pay) or to use your payment as credit against alternative available services - please use the online booking system or contact me by email to arrange refund or rescheduling. Please note that Social Media (Facebook, Instagram etc) is not accepted as a suitable form of communication to cancel.
In Person Private Sessions
You can cancel or request to reschedule your booking up to 72 hours before your session is due to start. If your session is due to happen in your own home, you will be eligible for a refund less any fees paid to process your booking (eg PayPal fees which I pay) or to use your payment as credit against alternative available services - please contact me by email to arrange refund or rescheduling. If your session is in an external venue then you will be eligible for a partial refund/credit less any expenses I have incurred such as venue hire or pre-booked travel eg accommodation. Please contact me by email to arrange refund or rescheduling. Please note that Social Media (Facebook, Instagram etc) is not accepted as a suitable form of communication to cancel.
Cancellation of a Class, Workshop, Course or Retreat by Woodland Elements
On occasion, it may be necessary to cancel a class, course, private lesson or workshop or retreat. Should I ever cancel, I will refund you in full to the value of what you paid for the class, course, private lesson, workshop or retreat.
Timetable changes
Woodland Elements reserves the right to make schedule changes or cancel classes where necessary.
Diane Oliver, updated December 2021
Woodland Elements refers to Diane Oliver, Sole trader
Address: Carn Cottage, Ardfern, Lochgilphead PA31 8QN
Email: [email protected]
Cancellation and Rescheduling – General Information
I believe in having a clear, simple to understand cancellation and rescheduling policy to help avoid confusion and to form clear boundaries.
Listed below are my cancellation policies for when you book yoga classes, a yoga course/series, a private session or a workshop.
All Classes and Workshops
At this time, all classes and workshops are non refundable. An alternative, online recording may be offered at Woodland Elements' discretion as a replacement for your booking.
Online Private Sessions
You can cancel your booking up to 48 hours before the workshop or session is due to start - you will be eligible for a refund less any fees paid to process your booking (eg Square / PayPal fees which I pay) or to use your payment as credit against alternative available services - please use the online booking system or contact me by email to arrange refund or rescheduling. Please note that Social Media (Facebook, Instagram etc) is not accepted as a suitable form of communication to cancel.
In Person Private Sessions
You can cancel or request to reschedule your booking up to 72 hours before your session is due to start. If your session is due to happen in your own home, you will be eligible for a refund less any fees paid to process your booking (eg PayPal fees which I pay) or to use your payment as credit against alternative available services - please contact me by email to arrange refund or rescheduling. If your session is in an external venue then you will be eligible for a partial refund/credit less any expenses I have incurred such as venue hire or pre-booked travel eg accommodation. Please contact me by email to arrange refund or rescheduling. Please note that Social Media (Facebook, Instagram etc) is not accepted as a suitable form of communication to cancel.
Cancellation of a Class, Workshop, Course or Retreat by Woodland Elements
On occasion, it may be necessary to cancel a class, course, private lesson or workshop or retreat. Should I ever cancel, I will refund you in full to the value of what you paid for the class, course, private lesson, workshop or retreat.
Timetable changes
Woodland Elements reserves the right to make schedule changes or cancel classes where necessary.
Diane Oliver, updated December 2021